Read our new report published by 1LoD on Audio Surveillance Compliance Trends for Financial Services. 2020 has propelled voice surveillance to the top of many financial service organizations’ agendas. The ability to monitor and analyze calls in an intelligent, integrated and scalable way, while ensuring sampling and coverage are properly targeted and defensible, is essential as banks work to improve their risk detection and cost efficiency – all at a time when work-from-home continues to put surveillance teams under increased pressure. Morae’s Audio.IQ, powered by CallMiner, provides a great solution to these challenges.

Audio Surveillance Compliance Trends for Fin Services (flippingbook.com)