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Case Study  ·  Contract Lifecycle Management

Integrating the Law Department into Enterprise-wide Contract Management

Implementing a contract management system to remove bottlenecks and decrease contract cycle times




Contract Management System




As part of enterprise-wide sales and procurement improvement initiatives, a global manufacturer and supplier of tooling and industrial materials decided to replace its existing contract management system with a technology platform integrated across the enterprise.


Our professionals:

  • Conducted interviews and workshops with stakeholder groups across all geographies and functions – including sales, finance, pricing, marketing, IP, legal and procurement – to understand and document existing processes and develop functional design documents for new ones.
  • Configured the system based on identified requirements.
  • Incorporated multiple touchpoints such as design validation, user acceptance testing and role-based training with the end users to maximize buy-in.
  • Jump-started organizational adoption by identifying “change champions.”
  • Crafted a migration strategy to ensure existing documents would be available to users upon go-live.
  • Executed a “prioritized rollout” to guarantee support was readily available.


New contract management processes leveraged the company’s enterprise-wide system to remove bottlenecks and decrease contract cycle times.

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