High standards? So have we.
DMS Support Services
Trusting a third party to support your business critical systems is daunting. We take our support obligations seriously: we know how important it is.
Do you want the peace of mind of having certified, dedicated support personnel ready and available to assist you in your hour of need, not just during office hours but all the time?
Is it important for your IT supplier to be familiar not only with your hardware and software, but with your customised configuration and set-up too?
Would you prefer a support service that genuinely operated as an extension of your team rather than as a distant service provider?
When your systems and set-up are unique, and your users expect nothing less than premium service, giving responsibility for support to a third party can be a concern. We understand that natural anxiety – so much so that our support team see themselves as an extension of your firm rather than simply an external service provider. We genuinely believe that nothing less than excellence is the only level of service – and that’s what we provide: 24/7.
Get in touch with us to learn more.
More DMS Support Services
For the majority of firms, an off-the-shelf solution just simply isn’t good enough. Our consultancy services can help you make the right choices.
Our in-house team have the expert skills required for your customised software development projects – freeing up your IT team.
iManage End User Support Enhancement
Boost the capabilities of your existing in-house team and make a significant difference in diagnosing and resolving issues.
Every IT team has a finite amount of time and resource, but working at 100% capacity all the time makes responding to new challenges difficult.
With our iManage training support, your people will be fully prepared for systems changes, knowing what to expect and how to get started straight away.