CFPB Ombudsman Highlights Issues with Consumer Complaint Database

Blog December 9, 2015

  The Consumer Financial Protection Bureau (CFPB) Ombudsman recently published its annual report for 2015.  The independent office within the agency manages individual and systemic process issues on the behalf of consumers or covered entities. Among other topics, the report focused on problems with the CFPB’s consumer complaint collection and resolution processes. The report cited […]

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