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Back to Basics – Untangling Matter Management and eBilling

Summary

The speakers discuss the reasons behind Exelon’s recent decision to move from a highly customizable ELM solution to a lighter weight cloud-based ELM solution. They touch on the challenges faced by the implementation team as well as the exciting aspects of the new change and how this new ELM solution will integrate and interact with other systems used by the Law Department. To wrap up they focus on Exelon’s new approach on leveraging more alternative fee arrangements with their law firms. Morae interviews the Chief of Staff to Thomas O’Neill, General Counsel and Director of Legal Operations at Exelon.

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