iManage Support Powered by Morae
Often Imitated but Never Duplicated!
iManage Work is a business critical application for today’s modern law firms and corporate legal departments. While the transition to the cloud has reduced the need to stand-up and support on-premises infrastructure, providing iManage support for both the application and end user workflows remains paramount to driving return on investment and increasing user adoption.
Join Morae’s Lynn Read, Director of Client Services and Solutions and Chuck Davis, Managing Director of North American iManage Business for this on-demand webinar chat which will touch on the following topics:
– Traditional support for on-prem iManage customers– The changing requirements of iManage support when moving to the cloud– Understanding the Morae Global “Follow-the-Sun” iManage support model– Service Level Agreements – What our clients expect– SME vs. Direct End User Support Options
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