Morae offers various avenues of support to existing DMS/Phoenix clients through our instant online support portal, website support, email and telephone.
The Self Service Portal is an online tool providing full visibility of historic and current incidents that have been logged, with the added capability to update existing, and log new incidents as they occur.
When creating new incidents, it is essential that you provide as much information as possible as this will significantly reduce the incident resolution time.
Alternatively, please contact our support team on either of the methods below. Email: [email protected]
Choose your representative and click "Continue" to proceed.
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